Norton and LifeLock issues

Since Norton has acquired LifeLock, trying to get answers and issues concerning decade old Lifelock subscription is impossible.  I logged into my LifeLock account (now NortonLifelock) trying to get support (chat) to find out why a second house purchased has never shown up on my report and title protection.  Was informed by the chat person that Norton could not help, as they have a special team just for LifeLock.  But you cannot chat, etc with this supposed LifeLock team and the chat person only handles Norton issues.

You acquired LifeLock, Yet Norton provides no support (chat, email, etc) that will allow a LifeLock member to have someone look into why a purchased house is not showing up on their account.  This is not good and bad business.

If I cannot contact someone from LifeLock that can look into my issue (Norton stated they cannot), then I will find another company to do business with.  Lifelock was great and responsive before Norton acquired them and destroy that great customer service.