Norton.com has a terrible process to reach support.
I have been trying to reach support at norton.com for a couple weeks now. Today is my third attempt. I still havent gotten to reach support yet.
The "live chat" button and the "verification code"(for phone call verification) does NOT work. I am in tech and have turned off all cookie and all the nonsense but still your windows don't pop-up. It happened last week on a different pre-existing computer and again today on a brand new windows 11 installation on a second computer. It just cannot be a coincidence that your web pop-ups are not opening.
Please fix your website.