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Kudos0

Norton Power Eraser

Postado: 04-set-2023 | 3:30PM · 1 Reply · · Translation:

Hello, did anyone else have the problem that the norton power eraser runs until 100% and no results are shown? It´s loading at 100% for hours now.

I assume malware is installed on my pc as my workplace sent out an email to me, but norton didn't detect anything and now this is weird to me.

Thankful for any help.

Best regards

Labels: Cannot Start/Open Norton, Device Management, Norton Displays At Risk, Real Time Threat Protection, Threat Detection, Vulnerability Protection, Windows 10

Respostas

Kudos0

Re: Norton Power Eraser

Postado: 05-set-2023 | 4:37AM · Link permanente

Hi

You can try running power eraser in Safe Mode:

https://support.norton.com/sp/en/us/home/current/solutions/kb20100917002...

Don't forget to include the rootkit scan (step 2 option 5)

Good luck!

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