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Kudos0

VAULT PSSWORD

HOW DO I UNLOCK THIS?

Respostas

Kudos0

Re: VAULT PSSWORD

~ unlocking Norton Password Manager cloud vault requires Norton account Sign In and vault password. 

Kudos0

Re: VAULT PSSWORD

you can also only change it on you mobile

Kudos0

Re: VAULT PSSWORD

I have a similar issue. When I log in to change the vault password, I don’t have an option to reset it.
Kudos0

Re: VAULT PSSWORD

Change vault password for Norton Password Manager
Applicable For: Windows
You can change the Norton Password Manager vault password only through the browser extension. You need to be logged into vault in order to change password. If you forget your vault password, you can Reset vault password of Norton Password Manager from your mobile device 

https://support.norton.com/sp/en/my/home/current/solutions/v132288114 

Reset vault password of Norton Password Manager from your mobile device
Applicable For: Android;IOS
Norton Password Manager lets you reset your vault password from your mobile device only. You cannot reset your vault password from your Windows device. To reset the vault password from your mobile device, ensure that the Norton Password Manager app is installed and configured to open vault using biometric authentication.

https://support.norton.com/sp/en/us/home/current/solutions/v135002142

Kudos0

Re: VAULT PSSWORD

Delete your Norton Password Manager vault
Applicable For: Windows
You can delete your vault from the Norton Password Manager browser extension. When you delete a vault, all of the Password Manager data that are stored in the vault is permanently removed. If you think that you may use your vault data at a later time, do not delete your vault.

  • I remember my vault password

  • I do not remember my vault password

Video: How to delete your Norton Password Manager vault 

https://support.norton.com/sp/en/us/home/current/solutions/v91952916

  • If you forget your vault password.
  • If you cannot reset your vault password from your mobile device.
  • If you want to delete your vault.

enter any characters three times (e.g. 1 Unlock, 2 Unlock, 3 Unlock)
        -> Need to delete your vault? 

           Delete my Password Manager vault
You have decided to delete your vault, which will
   destroy its contents and give you a new vault.
    Are you absolutely sure you want to do this?

                THIS CANNOT BE UNDONE.

Kudos0

Re: VAULT PSSWORD

globus5000:

you can also only change it on you mobile

That information is only valid for a forgotten password. If you still have access to your vault you can change it. 

From the new vault interface, click on Settings in the left pane, then click on the link to change the vault password in the right pane.

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