Kudos0

Bluetooth Profile Pack

does this have anything to do with you guys? its been days now and this update is stuck in stasis, unable to install.

Respostas

Kudos0

Re: Bluetooth Profile Pack

Hello. That package is a Microsoft package, nothing related to Norton. IF, you are using Norton Software Updater my advice is, DONT!! Get your updates directly from the OEM that created them, don't allow a third party to make suggestions that are for hardware you may not even have installed. Is the device in question in S mode and BT enabled, if so what drivers are installed as shown in Device Manager!! 

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1
Kudos0

Re: Bluetooth Profile Pack

Device is not in S mode. I use the OEM driver updater to cross check with windows updates/ms store, & Norton driver updater/norton program updater.
Kudos0

Re: Bluetooth Profile Pack

the bluetooth profile pack just went through on the microsoft store. this problem seems to have gone away/been resolved.

Kudos0

Re: Bluetooth Profile Pack

Good new indeed, thanks for the post back.

SA

MS Certified Professional : Windows 11 Home/Pro 23H2 x 64 build 22631.3155 / Windows 10 Pro x 64 version 22H2 / build 19045.4046 / Norton Security Ultra / Norton 360 Deluxe ver. 22.24.1.6 / Opera GX LVL5 (core:106.0.4998.76) 64 bit-Early Access w/Norton Chrome Extensions / Android 14 One UI 6.1

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