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Postado: 12-mai-2013 | 12:23AM · 2 Respostas · Link permanente · Translation:
I have signed into my Norton Account & NOBU, but online backup does not appear as an available backup location in N360.
Also, several of my Norton online storage space purchases in NOBU show as 'expired' & are greyed out, but I do not remember being asked to renew these subscriptions. Have I lost access to these backups permanently?
Postado: 12-mai-2013 | 12:23AM · Link permanente
I have signed into my Norton Account & NOBU, but online backup does not appear as an available backup location in N360.
Also, several of my Norton online storage space purchases in NOBU show as 'expired' & are greyed out, but I do not remember being asked to renew these subscriptions. Have I lost access to these backups permanently?
Postado: 17-mai-2013 | 9:02AM · Link permanente
Hello Ukdeejay,
Please contact Norton Customer Support for assistance with billing questions, as well as assistance with the ability to initiate a backup online through the N360 software.
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