Hello, I saw a post about this but it was about two years old.
I have a Dell Desktop 4550 which is quite old but has a new
hard drive. I have Norton AntiVirus version 16.8.0 (plus other
numbers afterwards) I have had it for over one year.
Everything has been working great until today. My computer
went to 100 percent on the CPU usage. I downloaded process
explorer and it told me that 98 percent of the CPU usage was
from Symantec Service Framework. (it is the CCsvchost or something
like that) I googled the problem and there was a suggestion to turn off
Windows Update or Live Update. I just turned off Windows update and
the fan seems to have quieted down and the CPU usage is under 20 percent.
Is there a another fix other than turning off Windows Update? They have both
been on since I had Norton and I don't understand why all of a sudden I get
this problem. (the first thing I did was turn the computer off and then back on
and that worked for about five minutes. Then, I turned off Windows Update)
Thanks,
Bill
PS it said I had a error when I tried to post this, so I am going to try and post it.
Sorry, if it is a double post.