12 Months down to 2 Months

Hi everybody I am brand new in here and have a problem. On the 2nd December I paid my annual renewal which started from the 15th. Now I have a window popping up every day saing I only have 30 days left. I paid for a year and seem to be getting a lousy 2 Months. (A) Is this a common problem.  (B) Can somebody give me a phone Number in Australia that I can ring and get the Problem fixed.