Hi all.
This morning I received the update of the new engine NIS09 16.7.2.10 in two laptops with Windows Vista (home basic and Home premium respectively) but after three reboots, my version of the product in the two laptops remains 16.5.0.134 and there are two folders in C:\ Norton Internet Security\Engine (16.5 and 16.7)
I've completed a new manual LiveUpdate and has become a download a new update to 8.77 Mb (as had already been downloaded before) If I repeat the manual Update again, the 8.77 Mb is downloaded fourth time but the product version don´t change... The user interface shows NIS 16.5
Something is wrong here, What should I do?
Regards
Message Edited by Xendyclever on 08-20-2009 05:37 AM
Message Edited by Tony_Weiss on 08-20-2009 05:08 PM