I REMOVED NORTON SOFTWARE FROM THE LAPTOP BECAUSE THERE WERE 2 CCSVCHST.EXE'S RUNNING IN TASK MANAGER, ONE KEPT THE CPU USAGE AT 50-98% AND WAITED OVER AN HOUR TO CHAT & NO ONE REPLIED
I REMOVED NORTON SOFTWARE FROM THE LAPTOP BECAUSE THERE WERE 2 CCSVCHST.EXE'S RUNNING IN TASK MANAGER, ONE KEPT THE CPU USAGE AT 50-98% AND WAITED OVER AN HOUR TO CHAT & NO ONE REPLIED