Issue abstract: 2 Risk Detected !
Detailed description: Hello everybody ;
I apparently have 2 detected risks noted on the application.
If I click on it, it doesn’t give me the opportunity to see what it is (see photos).
Can you help me with this? Many thanks.
Domenico
Product & version number: Norton 360 IOS 26.13.0.20260716.4188
OS details: 26.6.1 IPhone 14 Plus
What is the error message you are seeing? No error Strictly speaking.
If you have any supporting screenshots, please add them: Issue abstract: 2 Risk Detected
Detailed description: Hello everybody ;
I apparently have 2 detected risks noted on the application.
Can you help me with this?
Many thanks.
Domenico
Product & version number: Norton 360 IOS 26.13.0.20260716.4188
OS details: 26.6.1 IPhone 14 Plus
What is the error message you are seeing? No error Strictly speaking.
If you have any supporting screenshots, please add them:
1 Like
bjm
August 22, 2026, 4:57pm
2
Hello @Domenico
Secure Web Browsing
Networks analyzed
Device Security warns you of threats to the operating system that allow attackers to access your device and your data.
Device Security
2 Risks detected
+++++++++++++++++++++++++++++++++++++++++++++
fwiw ~ from my Android device
+++++++++++++++++++++++++++++++++++++++++++++
The “2 Risks detected” under Device Security means your phone has 2 specific system settings currently leaving it vulnerable to exploitation. Because iOS apps are sandboxed, these are never “viruses”; they are always operating system configuration flaws.
The two most common reasons you see a count of exactly 2 are an outdated iOS version and a missing/weak device passcode or biometric setup.
To fix these and clear the alert, follow the Norton Device Security guide to view the live errors:
Step 1: Open the Active Vulnerability Menu
Close the Protection Report and go to the main Norton 360 dashboard.
Tap Menu at the bottom of the screen.
Select Device Security .
Step 2: Identify and Resolve the 2 Risks
Inside this menu, Norton will clearly name the two active flaws.
If it says iOS is out of date : Tap the action button to open your iPhone’s Settings > General > Software Update and install the latest Apple patch.
If it flags your passcode/TouchID : Go to your iPhone’s Settings > Face ID & Passcode to ensure a secure lock screen pin is fully enabled.
If you intentionally chose these settings : Tap the three dots next to the risk inside Norton and select Ignore . This moves them out of your active warnings list.
The screenshot reports:
Networks analyzed: 10
Websites: 125 safe, 0 malicious
Device Security: 2 Risks detected
Those metrics prove that your internet and browsing traffic are perfectly safe, but your physical phone settings need attention.
The report shows that no malicious websites or risky Wi-Fi networks were ever encountered , meaning your web surfing is completely clean. The 2 Risks detected are strictly internal configuration issues on your iPhone.
Because iOS is heavily locked down by Apple, a “Device Security Risk” in Norton does not mean you have a virus. It means you have two specific system settings turned off that could allow an attacker to bypass your privacy if they got their hands on your phone.
The Most Likely Explanations
Norton triggers exactly two alerts on iOS under Device Security if you are missing these critical Apple safety baselines:
Missing Face ID / Passcode : Your iPhone does not have a screen lock pin or biometric scan enabled, leaving your personal data open to anyone who picks up the device.
Outdated iOS Version : Your iPhone is running an older version of Apple’s operating system that is missing crucial security patches against publicly known exploits.
How to Reveal the 2 Risks
To see the exact names of these two vulnerabilities so you can fix or dismiss them, close the historical report and navigate to the live dashboard:
Open the main Norton 360 app screen.
Tap Menu at the very bottom right of the screen.
Select Device Security from the list.
Read the text directly beneath the amber or red warning icons to see exactly what Apple setting needs to be adjusted.
When you tap into that Device Security menu, does it explicitly tell you to update your iOS software or enable a passcode ?
Secure Web Browsing
Networks analyzed
Device Security warns you of threats to the operating system that allow attackers to access your device and your data.
Device Security
2 Risks detected
That text confirms that Norton is actively monitoring your iPhone’s core operating system, and it has flagged two vulnerabilities in your Apple settings that need your attention.
To protect your data from being accessed by attackers, you need to view the specific names of these 2 Risks detected so you can resolve them.
How to See the Specific Risks
Since you cannot click on the text inside the Protection Report summary, follow these steps to open the live scanner menu:
Open the main Norton 360 app.
Tap the Menu icon at the bottom of the screen.
Tap Device Security .
Common Risks and How to Fix Them
Once you are on that screen, look directly below the warning icon. You will see the two risks listed, which are almost always one of the following:
Outdated Operating System : If Norton says your iOS is out of date, go to your iPhone’s Settings > General > Software Update and install the latest Apple security patch.
No Passcode Enabled : If Norton warns that your device lacks a passcode, go to your iPhone’s Settings > Face ID & Passcode and set up a secure PIN or biometric lock.
System Tampering (Jailbreak) : If the phone has been modified to bypass Apple’s security restrictions, Norton will flag this as a critical operating system threat.
Norton 360 IOS 26.13.0.20260716.4188
26.6.1 IPhone 14 Plus
Since you are running iOS 26.6.1 on an iPhone 14 Plus
Knowing your operating system is current eliminates one of the usual suspects. Because your phone is completely updated, the “2 Risks detected” inside your specific Norton app build (26.13.0) points to two specific device configurations rather than an outdated OS:
The 2 Risks flagged on Your Device
Missing Screen Lock / Passcode : Your iPhone either does not have a device passcode enabled, or Face ID / biometric authentication is fully turned off. Norton flags this because an unlocked phone allows complete physical access to your data.
Missing Norton Wi-Fi Privacy / VPN Permissions : If you haven’t granted the app “Always Allow” location permissions or installed its local VPN configuration profile, Norton flags the device security framework as incomplete because it cannot actively scan for middleman network attacks in the background.
How to View the Exact Labels & Clear Them
To see the explicit titles of these two alerts and clear them from your dashboard, navigate out of the summary and follow the Norton Mobile Security workflow :
Open the main dashboard of the Norton 360 app.
Tap Menu at the very bottom of the screen.
Select Device Security from the menu list.
Look directly below the main status shield; you will see the two active items explicitly named with a yellow or red alert icon .
To clear them : Tap the three dots (…) next to each item and select Ignore . This tells the app you are aware of the configuration, immediately changing your status to a secure green checkmark.
When you open Menu > Device Security , do you see the option to Ignore those specific configuration flags, or does it give you an explicit button to change a system setting?
AI sourced content may make mistakes
bjm
August 22, 2026, 10:01pm
4
Home page Protection Report card displays “Last 90 Days” – while opening the Protection Report displays “past 30 days.”
Home page Protection Report: displays 90-day totals.
Tap the card → Protection Report: displays 30-day totals.
for example:
The Protection Report tells you how many Device Security risks were recorded during the reporting period. Device Security tells you what , if anything, is currently wrong.
Protection Report is retrospective; Device Security is the current-state check.
The only thing we shouldn’t claim yet is exactly what “2 Risks detected” represents or precisely how the report counts them. But we can say the number belongs to the report’s historical activity, rather than being a real-time alert saying “you currently have two risks.”
1 Like
bjm
August 23, 2026, 8:30pm
5
Hello @Domenico
Care to share your progress
Thanks
As noted in bjm_'s post above the Device Security risks are almost always
Outdated Operating System : If Norton says your iOS is out of date, go to your iPhone’s Settings > General > Software Update and install the latest Apple security patch.
Also as noted, it is reporting what Norton found with the last 30 days. In this time frame iOS was updated twice. So Norton would have detected each episode when the iOS update was available before you did the update.
2 Likes
Many thank’s, everything is ok !
1 Like