How do I renew for 2 years at the $134 rate (on the Norton purchase page for Canada) rather than the $89 for 1 year rate on my renewal reminder? Seems I cannot get the 2 years and when I enter my e-mail for pruchase, it cuts me off with a time-out notice.
lechim wrote:How do I renew for 2 years at the $134 rate (on the Norton purchase page for Canada) rather than the $89 for 1 year rate on my renewal reminder? Seems I cannot get the 2 years and when I enter my e-mail for pruchase, it cuts me off with a time-out notice.
Good question -- I've just spent some time delving into the Norton Supprot pages on the Canada site (English) and can't find any way so I think your best bet is to contact Customer Support
http://ca.norton.com/support/contact/contact.jsp?selected_nav=2&pvid=cs&cspvid=cs
and ask them. All teh feedback we get from users is that using the online CHAT is the best for speed and a painfree experience.
If by any chance you want the French Canadian site then click on the Country Icon up top right and change to Le Canada ....
Please let us know how you get on.
PS -- You do know that if you see it on sale in the stores more cheaply you can buy the box there and just use the KEY to renew -- don't install since it will be the original version from about a year ago; if you don't see a 2 year version at a good price but do see a 1 year version you could buy that and repeat it next year .....
If you do this wait until a couple of days before your subscription expires since a new KEY like this wipes out any unexpired subscription time and does not add to it like an online renewal.
And also keep your eyes open here for N360 V5 which whould be coming out some time this month since you can download a free upgrade for the balance of your subscription.
PPS The Norton Website is now showing the V5 on sale .... so if you see V4 cheap grab it; the key works on V5 too!