I upgraded NIS 2010 to 2011. All seems to have gone fine, but I cannot log into my Identify Safe. When I try it tells me my password in incorrect. I had saved my Identify Safe Profiles on a thumb drive which I use on my laptop. When I insert the thumb drive into my desktop and use that as the location of Identify Safe my password works fine. Is there some way I can restore the information from the thumb drive back to my desktop with a password that works. I am using windows 7 -32 bit on my desktop and Windows 7 - 64 bit on my laptop.