I'm new here, only trying to get my PC back.
It was time to install a new version so I went and got a new version on CD. Installation did not complete, and Windows files got corrupted. Now I don't have half my programs, and the prompt to fetch a file from MS Office (PRO11.msi) is not available.
Nothing in the Norton AV suite works and Control Panel can't uninstall it. Norton Icon to uninstall doesn't work/do anything.
I've been using this product for 15 yrs professiionally and personally. There will be no 16th year unless help is forthcoming.
jm