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I do not have an answer for you. You might like to post your version of XP i.e. SP2 Sp3, and advise the version number of NOrton, then we know both the version you are using and how uptodate it is. The version you will find from the main windows, help,about
where are you trying to download it from? Maybe your donwload place is wrong?
Stu wrote:
where are you trying to download it from? Maybe your donwload place is wrong?
Here is the correct download loaction for Norton Add-On Pack 2.1 for Norton 360 v2: LINK
I figured it out the symantic site would kick me off when trying to download with error 0. So i googled the file and found on another site not symantic’s, then downloaded it as a file, saved it to the desktop then opened it and it worked. http://www.softpedia.com/progDownload/Norton-Add-on-Pack-Download-104341.html