Got a message to call Norton immediately. I did and was told 360 did not work with windows 8.1 and would have purchase another summantic product to provide Internet security. Thought 360 premier was a one-stop protection product. Any advice?
Hi kingrovah,
Please download the latest N360 21.0 for Windows 8.1 compatibility
1. Login using your norton account in https://www.mynortonaccount.com/
2. Download the latest version and install
If the issue still exists, please provide your Norton product and OS details to help better
SarojaK wrote:Hi kingrovah,
Please download the latest N360 21.0 for Windows 8.1 compatibility
1. Login using your norton account in https://www.mynortonaccount.com/
2. Download the latest version and install
If the issue still exists, please provide your Norton product and OS details to help better
SarojaK's link does not work - it should be:
I'm having the same problem. Unfortunately, I bought the Norton 360 Multi-Device and nothing I do works. I did the whole compatibility problem and I still can't get it to work. It just refers me back to that page.