360 is blocking .exe file

Archive
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360 is blocking XeroxSmartStart_1.5.49.0.exe from running; unable to update printer drivers
Windows 10, 64 desktop
Norton 360 and VPN

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What message do you see when the file is blocked?   A screenshot would help.  Instructions to post screenshots can be found here  https://community.norton.com/forums/how-post-image-forums-0

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png_8876.png

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yes, i can download it but it will not run.

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https://www.support.xerox.com/download/143617
Downloaded File XeroxSmartStart_1.5.49.0.exe from xerox.com

XeroxSmartStart_1.5.49.0.exe

File Thumbprint - SHA:
d9acf864bade3fd23dd019b6996c978812c3a1f714bc782688e4b75ca4d31df6
File Thumbprint - MD5:
519a258eb9e56f2ef5071e5987c0df5f