360 V6 Crashes when excluding folders to scan with anti-virus

When I try and select folders for exclusion from the anti-virus scan, 360 crashes.

 

Source
Symantec Service Framework

Summary
Stopped responding and was closed

Date
‎3/‎3/‎2012 17:26

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files (x86)\Norton 360\Engine\6.0.1.2\ccSvcHst.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: ccSvcHst.exe
Application Version: 11.2.0.9
Application Timestamp: 4ed5768a
Hang Signature: d92a
Hang Type: 0
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: d92a41a8fbf83ad11e657c6965989a00
Additional Hang Signature 2: f8dc
Additional Hang Signature 3: f8dc65b895bcbcbdfc8784a3aae9ae33
Additional Hang Signature 4: d92a
Additional Hang Signature 5: d92a41a8fbf83ad11e657c6965989a00
Additional Hang Signature 6: f8dc
Additional Hang Signature 7: f8dc65b895bcbcbdfc8784a3aae9ae33

Extra information about the problem
Bucket ID: 2815988764

 

 

Try the Norton Remove & Reinstall Tool:

http://www.norton.com/nrnr

 

After reinstalling Norton 360, run LiveUpdate repeatedly until you receive all the available updates & restart the computer.

 

Thanks,

HarryP


HarryP wrote:

Try the Norton Remove & Reinstall Tool:

http://www.norton.com/nrnr

 

After reinstalling Norton 360, run LiveUpdate repeatedly until you receive all the available updates & restart the computer.

 

Thanks,

HarryP


Followed your recommendation, seems to have fixed the problem.

 

Thank you