I always do full scans, so, let me see if I can understand this (and me not understanding it to begin with).
Norton on a full scan displays:
"Searching Trojan.Horst"
Which is followed by:
"Searching Windows:C/Pictures/Downloads/Example"
At the end of the scan, Norton says it has found nothing, and Superantispyware agrees with the results.
So when it reads "Searching Trojan.Horst" it is just doing a sweep of the entire computer, where as if I see "Windows:C/" that is an actual file? Meaning, that unless it says otherwise, I don't really have "Trojan.Horst" and it is really just Norton saying its scanning for it?
If this is the case, I feel like an idiot. I also greatly appreciate everyones help who put up with my panic as well.
That's correct, when Norton is scanning and saying "Searching Trojan.Horst", it is scanning the areas of the computer where it should be. Sort of like How Spybot S&D does if you have watched one of those scans running through the "bot check" with names.
"So when it reads "Searching Trojan.Horst" it is just doing a sweep of the entire computer, where as if I see "Windows:C/" that is an actual file? Meaning, that unless it says otherwise, I don't really have "Trojan.Horst" and it is really just Norton saying its scanning for it?" You got it!! Yay
Norton found nothing and SAS found nothing, we also removed leftover bad entries in Hijackthis. So all is good.
<< As to the kind person wondering about the CD-key, when I bought the computer they didn't give me the key or the disc, if I wanted to reload the whole OS from the disc, I'm outta luck. >>
Sounds like you either got an illicit copy (was the PC Custom built?) or a trial copy good for different periods some 90 days; some maybe more.
In either case you only lost out the relatively short period -- do say if it was otherwise.
You can also get a trial copy of N360 by downloading from the Norton Website but tht is only good for 15 or 30 days before you have to buy the subscription.
You can download the free trial versions from this webpage on the Symantec website
If that does not contain the product you are looking for try out this website which is part of the Norton Store.
No, I have the hard copy of N360, casing, key and all, I just don’t have the Vista 64-bit CD-key and disc. I got the computer from Best Buy, so all of it is legal. I just didn’t have the OS disc or CD-key.
But you did not have to pay BestBuy for the KEY did you? As Quad says they should come with the OS on the case if you do not get a disk in which case you should have a recovery partition although those are not much help if your computer crashes and you have not made the recovery disk using it.
Or did you upgrade from a machine that came with VISTA 32 -- for that I think you can get the 64 bit disk free although my VISTA Ultimate came with both DVDs.
No, for all intents and purposes, Best Buy gave me Vista 64 for free. It came with the package of the computer. So my copy is all licensned and official, I just can't re-install it if my computer has a fatal error and dies. The irony is, they gave me recovery discs, but I checked them, and all they carry is some ancient NVIDIA drivers and an old N360 update.
Yup, said Vista 64 bit. I used to have a 32 bit but I needed more ram then what 32 bit recognizes. Going over the forums here, it looked like NIS 2009 would be a good deal, but apparently some of the features still don't work with 64 bit.
Best Buy should still give you the Vista Key (COA) whether you brought the OS seperate OR as part of the Package of the PC you brought, You got Recovery discs, but even from companies like Dell and HP that give Recovery Discs with their systems still Give the COA. The Fact Best Buys won't give you your Key (COA) is Fishy to me.
Yeah I think it is pretty odd that they won't, and I can't exactly call a higher up in their store as that is what their "policy" is currently. Even talking to a manager they still gave me the same response.
To add insult to injury, representatives from Dell and HP come in there and try to offload computers that have reached the end of their usefulness. Good example was, this computer has Vista 64 and 8 gigs of ram. The representative tried getting me to buy a Vista 32 bit with 2 gigs of ram, which was less then what my old machine had.
About the only binding thing I have for Best Buy is a "service plan" which if my computer breaks, its fixed in 90 days or they give me an equivelant or better computer, and at the time, this one was the best, second only to some "Blackbird 2" computer for $4000.
Like Quad says -- you should not have to buy a KEY or another copy of the operating system so I just do not understand what happened. This was a new computer?
What you can do is run Belarc Adviser and look at that since it will give you the KEY for the Windows as installed.
It was an "opened" item, as some one had it then returned it. I'll have to run that program though and get it then. Thanks huwyngr, now I can actually have my CD-key incase I need it.
I don't think that would exonerate Best Buy from observing Microsoft requirements -- certainly if a private individual sells his computer he has to observe the Windows EULA which covers transferring the rights to the purchaser.
But as Quads said, the KEY is supposed to be on the case on a sticker -- although with OEM installations I think that is the Certificate of Authenticity and the installation KEY may not have been used when manufacturing the computer. I know OEM is different.
No I meant that the KEY on the CoA label may not be the KEY used to install windows during manufacture (in fact I believe they don't use a KEY but a preactivated version) but the KEY on the CoA is unique to your computer and may authenticate if if you got onto Microsoft for some reason. Not sure exactly how it works.
Do run Belarc Advisor and check to see if the KEY shown there is the same as on your label. I save a copy of the report on my computer and I print it out. That way I have a wonderful record of what hardware and software is installed.