A new definition of "False Positive" of genuine virus detection and resolution, it seems

I got a message popup above my status bar saying a virus threat has been detected and resolved in the last full scan.  (The full scan was auto-run and completed while computer was idle overnight.)   I looked in the history box to look what it was.  What you see below is what I saw then.  A new definition of false positive?  The message popup was in red with an "X" icon in a circle.

 

mdoc.jpg

 

<<Edit: Resized Image for better fit>>

Message Edited by JerryM on 10-19-2009 10:27 AM

Hi,

Nope.

Lemme add some things to this to characterize the result:

 

During the night, a full scan was in progress (during idle).  I interrupted the scan by moving my mouse to look at something. There was a window showing the kind of malware captured by the scan which were cookies.  I deleted them, then closed the window, and left the system alone.  Soon it returned to full scanning.  I did this twice.  

 

Then in the morning, the message popup warning was on the screen just above the status bar.  Then I opened NIS to look at the history.  No history of virus detection, and no quaranteed files.

Hi mdoc

 

Probably when you deleted those cookies in the middle of the scan is the reason why it show as nothing found. Maybe deleting the things in the middle of the scan got the scan all messed up. You could do another manual full scan and see if it picks up anything.

I got a message popup above my status bar saying a virus threat has been detected and resolved in the last full scan.  (The full scan was auto-run and completed while computer was idle overnight.)   I looked in the history box to look what it was.  What you see below is what I saw then.  A new definition of false positive?  The message popup was in red with an "X" icon in a circle.

 

mdoc.jpg

 

<<Edit: Resized Image for better fit>>

Message Edited by JerryM on 10-19-2009 10:27 AM

That's why I added the characterization in that post that I did.  And if what you say is true, then it's a bug.

 

I'm reasonably sure I have no virus.

Message Edited by mdoc7 on 10-19-2009 12:54 AM

Hi

 

If what I said is the cause of what happened, then you probably shouldn't have cleaned anything in the middle of the idle full system scan. The scan would have then finished and would probably have shown what it was that was found. When an idle full system scan is going on, I wouldn't try and clean ir or try to beat the scan from cleaning what ever it found. I don't know if I am right or wrong, but that is what I would have done. When I see an idle full system scan going on, I try and just let it complete it's job so I can get on with what I want sooner.

Possibly.  Though it wasn’t the cleaning action that stopped it, it was moving my mouse that stopped it.

After almost too weeks now, here's another one: a warning message: "The Idle Time Scan has found and fixed threats.  For more information, click View Details."

 

The message was fine, by itself, but I define a virus, trojan horses, etc. to be a threat, not tracking cookies.  There was nothing in the quarantine.

 

This time, though, I captured the warning message.

 

 

nortonWarning1.jpg 

 

nortonWarning2.jpg

 

nortonWarning3.jpg