A problem with email messages which seem to come from my computer, but do not! (I think)

Norton Security | Norton Internet Security
1

I have a problem:    I seem to be sending messages of advertisements from me to advertise "www.ccg4.cheaphealthstore-c.com" to people in my address book, but I am not knowingly sending the messages and want it to stop!

Any suggestions on what to do about this?

 

Any help would be appreciated.  I would love to some how 'sock it to" the website.  I don't think I have ever been there and for sure have never bought anything from it.  it is a truly dreadful way to advertise and there should be a law against it.

2

Hi SanDiego Lee,

 

It sounds like your Email account might have been hacked.

 

I'd suggest changing your email account password ASAP.

 

 

Mr Security.

 

P.S. Does it happen while you are logged into your email account?

3

In addition to changing your account password, follow the suggestions given in the link below to make sure the spammer does not regain access to your account:

 

http://ask-leo.com/is_changing_my_password_enough.html

 

You should also check your system for malware using a Norton scan and also the FREE version of Malwarebytes' which can be downloaded from here:

 

http://malwarebytes.org/

 

 

4

I don't know when this happends, but I will change my password !

5

Help! :smileymad: My Hotmail.com account seems to be sending messages (advertising with a link) to people in my contact address list.  I can't seem to figure out a way to stop it! 

Anyone with an idea?

the messages containes this: hdc5.cheaphealthstore-c.com and I don't think I have every been to this site.

 

This is another message I did not send.  Anyone got a clue as to what to do?

 

 

 

[edit: Please do not post personal email addresses or link to hazardous sites per the Participation Guidelines and Terms of Service.]

 

Mail delivery failed: returning message to sender‏
From: OfflineMail Delivery System
  Medium riskYou may not know this sender.Mark as safe|Mark as junk
Sent: Tue 6/15/10 6:00 AM
To: 
This message was created automatically by mail delivery software.
 
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
 

mailbox is full
 
------ This is a copy of the message, including all the headers. ------
 
Return-path:
Received: from [83.231.70.21] (helo=your-854ad1b17f)
by  (Exim 4.14)
id 1OOVkb-0006Qj-6M
for cmb75@oceanfree.net; Tue, 15 Jun 2010 14:00:21 +0100
Received: from WRWFSKB ([192.16.10.123])
by atxmg (8.13.4/8.13.4) with SMTP id o79435499038f6Pa012647
for  Tue, 15 Jun 2010 15:00:15 +0100 (CDT)
(envelope-from viaagrra166@hotmail.com)
Message-ID: <02e701cb0c8a$b2e05ea0$1546e753@WRWFSKB>
From: "viaagrra166@hotmail.com" <viaagrra166@hotmail.com>
To: 
Subject: take measures against impotrence - bujy vjaqrra pppiljls
Date: Tue, 15 Jun 2010 11:51:38 -0200
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_NextPart_000_02E4_01CB0C9B.763DFFF0"
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.3198
 
This is a multi-part message in MIME format.
 
------=_NextPart_000_02E4_01CB0C9B.763DFFF0
Content-Type: text/plain;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
 
pi
------=_NextPart_000_02E4_01CB0C9B.763DFFF0
Content-Type: text/html;
charset="us-ascii"
Content-Transfer-Encoding: quoted-printable
 
<html>
<META name=3D3DGENERATOR content=3D3D"MSHTML 8.00.6001.18904">
<head>
</head>
<body>
<br>
<font face=3DHelvetica size=3D"4">bodice rippers or swamps</FONT><br>
<br>
<font face=3DArial size=3D"4">reactor toward gonad ? loyal<br>
 
<font face=3DVerdana size=3D"4"><a href=3D"y</a></FONT><br>
 
<font face=3DDecorative size=3D"3">behind</FONT><br>
<br><br>
</body>
</html>
 
------=_NextPart_000_02E4_01CB0C9B.763DFFF0--

6

Hello SanDiegoLee

 

It looks like your hotmail account has been compromised. I would first change your password for the account. I would also notify Hotmail.

 

You can check your system with a full scan with the free version of Malwarebytes.

 

Download the free version, install and update then run a FULL scan. After the scan completes you should post the logs back to this thread.

You can find Malwarebytes here

http://www.filehippo.com/download_malwarebytes_anti_malware/

It is a safer location to get the program from than malwarebytes themselves because some malware creators have large lists of sites that they block. Please be careful to down load the correct program ----the FREE version of MALWAREBYTES

(Thanks to Delph for providing the alternative site)

 

Please come back and let us see what it finds. Thanks.

7

I think this same issue has been posted here

 

 

http://community.norton.com/t5/Norton-Internet-Security-Norton/A-problem-with-email-messages-which-seem-to-come-from-my/td-p/240428

8

Hello mdturner

 

Thank you for pointing that out. I've asked a mod to combine the 2 threads since they do seem to be about the same thing.