I am blown away by all that I have read here. I discovered that I too have been subjected to this "dup" (definitely unwanted program) and I am very upset. I bought a security program, not a crypto-mining program. For Norton to install this without my knowledge and consent was the final straw for me. When my subscription is over, I will be taking my business elsewhere. I have been using Norton since 1991 and have seen a lot of changes and put up with a lot of BS. For them to install this garbage on my pc was completely unethical. For them to try to make (more) money off me is completely greedy. In fact, it is having the opposite effect - they are losing my business. Personally, I think that they need to be reported to the FTC about this. Sadly Norton has lost their credibility with me.
Feel free to come your own conclusions, eh?
I wish I could find the reference in the terms and conditions for the Norton products where they say they have the right to add or delete features/functions at any time in the product's life cycle. Maybe someone with better searching ability can find this for me. This addition of the Crypto function is no different from when they added the VPN function, or removed the registry tool function. In all cases, there is nothing forcing the user to use these functions. The worst that is happening is that you have a few more or less MB of storage for the added/deleted function. There is no need to "remove it root and branch".
From point of a user this might be a distinction without a difference since it's installed without notice and only now has it come to light the tactics needed to remove it root and branch. Understand the default position to deem its presence not nefarious. Not willing here though to deem this introduction as merely clumsy. People have a right to be alarmed.
rocky01:Interesting article referred for your inspection:
New version of Norton 360 installs a crypto miner on your PC by default
One thing hard for all of us to get our arms around no matter our station if life? The B* word. Just saying. Mind you they have all of my personal information at the moment so I'm no neutral observer.
The first paragraph in that article is totally false.
Ever since last year they've been experimenting with a crypto miner, which now is getting enabled by default.
The feature is installed as part of the 360 product but it is NOT enabled until the user turns the feature on if their system supports the feature.
Interesting article referred for your inspection:
New version of Norton 360 installs a crypto miner on your PC by default
One thing hard for all of us to get our arms around no matter our station if life? The B* word. Just saying. Mind you they have all of my personal information at the moment so I'm no neutral observer.
Just food for though, not advocating either way here. When I first ran across the 'Opt-in' for mining I was leery of it, knew nothing really of cyrytocoin or mining. Like some of these posts imply, I figured crypto mining was some kind of overseas hacking to steal electronic $$ transactions thus used only for stealing and money laundering. Since Norton had added it, there had to be more to it so I did some research and found that crypto coins are overall legitimate, although very volatile. When big money companies and financial institutions are getting into it, hmmm, something to it maybe. Now, are hackers stealing it or is it being used to launder money? YES! That is nothing new, been going on with so-called legitimate money for years. Based what I've read, Norton decided to get into this, for profit yes I'm sure, but also not to destabilize the security, but to help it out on our end. As I understand, many people were turning off firewalls to mine with mining apps that were questionable at best. Not the smartest move but people will do dumb things for possible payouts. How many people buy lotto out there? That is just under a 100% chance of losing money but its still done. Point is, Norton set up a more secure way for people to mine, if they so choose. Its not perfect but, what is?
@Cavehomme1 For the sake of "non-argumentative" dialog, its been made abundantly clear that the "OPT-IN" for the Crypto "feature" in the current Norton products is 100% by the user. As are several other features. Adequate documentation was also given to that effect across the forums. Conversely, it is also agreed in many posts throughout the forums, that marketing, and feature heavy user interface issues are driving customers into finding other solutions. In many aspects that has also fallen on deaf ears. So what can we, the customer do to prevent that from happening? Nothing!! I give you a very applicable example of a corporation forcing its customers to bend their way. The company is Microsoft, the OS, is Windows11. More specific to the current day is Windows 11. Forced opening of links, system wide, in any browser OTHER THAN EDGE, is blocked. That sir is called forcing market share. Forcing customers with hardware that will run Windows 11 and run it into the wall, but blocking certain hardware IE: CPU's, is also forced market share. All companies do it in one manner or another, some abuse it more than others. In this instance with Crypto, there IS a large difference. User interaction IS REQUIRED. In closing, that should sum the issue into a final statement as such. Remove your Norton product, reboot then reinstall it. Don't, opt-in to the Crypto feature sir. Your product will perform as it was advertised to do so when you purchased it. Just a thought, one customer to another.
SA
You're missing the point. What on Earth does offering a crypto mining product have to do with providing users with security? Zero. Your marketing / product people have totally lost the plot, because this will significantly impact your credibility with security professionals and keen amateurs.
It's your choice to diversify, it's my choice to no longer respect Norton as a serious security company.
What's next in the revenue push, Norton Botnet ? Norton Ransomware ? Hey, why not diversify out of computing altogether and start McNorton burgers ?
frugalfreak:Norton Mining,
Are you freaking serious? Are you that desperate for cash Norton? I saw the mining check. Is it opted in by default?
As already noted above, the
Crypto mining feature is off by default. https://community.norton.com/en/comment/8519006#comment-8519006
Thank you for that. Happy New year; we deserve it.
This was the last action I could find,
"Accenture plc is an Ireland based multinational professional services company that specialises in information technology services and consulting. A Fortune Global 500 company, it reported revenues of $50.53 billion in 2021. Wikipedia
Stock price: ACN (NYSE) $414.40 +0.57 (+0.14%)
Dec 31, 10:50 AM EST - Disclaimer
CEO: Julie Sweet (Sep 1, 2019–)
Customer service: 1 (877) 889-9009
Revenue: 50.53 billion USD (2021)
Number of employees: 674,000 (2021)
https://accntu.re/3FLf1P1 -in case link breaks
https://newsroom.accenture.com/news/accenture-completes-acquisition-of-broadcoms-symantec-cyber-security-services-business.htm#:~:text=Accenture%20Completes%20Acquisition%20of%20Broadcom's%20Symantec%20Cyber%20Security%20Services%20Business,-content&text=NEW%20YORK%3B%20April%2030%2C%202020,(NASDAQ%3A%20AVGO).
Norton Mining,
Are you freaking serious? Are you that desperate for cash Norton? I saw the mining check. Is it opted in by default?
Thank you. Thought I made it clear I had made the typical searches, including Wikipedia, most trusted of online sources.
Publicly traded NASDAQ NOLK
Yes, this has already been stated. My comments stand, about how it was implemented without notice.
Also still interested in the questions I asked about who owns Norton, if anyone else is interested.
As with any feature in any product you have the choice to use or not. It is not on be default. Just like vpn, backup and others.
Longtime user. Cryptomining added with no notice is creepy. OP is not far off. Normal reaction to this being dropped like it did without notice. Last thing I want my AV program to do.
Anyone: who is the current owner of Norton? Where are owners and investors located? Just asking since it is not clear after a few searches.
if you disable the internet connection, it's not surprising that something odd may happen to the miner, as it needs that connection to get work actually to mine properly
as for bugs, if you have a reproducible case you can describe with specifics, we will have someone look into it
To uninstall, you would uninstall Norton 360, but I suspect your question is, how do I uninstall the miner? You can't; it's just a feature, like backup, VPN, parental control; if you don't want to use it, then don't, can pause/stop indefinitely
finally, for the history, you would go to the security history page; the most straightforward way to get there is to click the magnifying search icon on the main dashboard and type "history."
Hello
This only seemed to of happened when i Disabled my internet connection with it running, it has been somewhat running OK, apart from a whole PC crash when I paused it also. So it seems fairly buggy at the moment and not great as i'm using a brand new PC. How would I go uninstalling if i need to uninstall it?
How do i go about getting to the history to view this?
cheers
Jason