After curfew or the time limit is reached, my child can open an app by tapping on the 'Recent Apps' button ( III ) a couple of times. At first Norton blocks access, but after repeated attempts the child is able to gain access.
I have checked all permissions on their phone and they are all active.
I would be very grateful for a solution
Hi @tre749
Thanks for reaching out to Norton Family Forum. We have analyzed this issue internally and found it is not straightforward for a child to tamper. When the child starts interacting with the mobile, the block screen will again be shown immediately.
Please note that the tamper is not permanent and our service keeps monitoring for any further user interaction and blocks immediately.
Thanks,
Norton Family Team