Accessing share folders on the network

I'm not sure if this is an N360 problem but there seem to have been similar posts in the past.

 

Basically, I can no longer access a shared folder that I have been accessing for several years.

 

The shared folder is on a WinXP Home desktop and I'm trying to access it from a Win7 Home laptop. Both machines have N360 20.3 installed. I haven't consciously installed any other software or changed the network settings on either machine for over a year.

 

The error message says "Not enough storage space is available to process this command".

 

I'd be grateful for some help on this.

 

The error message says "Not enough storage space is available to process this command".

 

That sounds like it wants to make a local copy of the folder and there isn't enough HDD space to do that.

Is this a new 360 install? What does the network security map show?

Thanks

Hello Dick,

 

Is this a new 360 install? - I upgraded both machines from v6 to v20 in October 2012 and this problem didn't arise until about a week ago.

 

The reason I suspect it might be a N360 problem is because I use N360 to do a scheduled backup to the shared folder and this started failing about a week ago.

 

I'm not sure what the network security map will show as I have never used it and it is not configured.

 

Thanks

After much research on the internet, where I found numerous articles that implicated Norton antivirus products in this problem, I found an article that suggested that Acronis products may also be implicated.

 

Based on this, I removed a copy of Acronis Disk Director Suite 10 from my XP machine and re-booted.

 

After doing this I was able to access the shared folders again. So the problem may have been solved, but I suppose only time will tell!