I purchased my new norton 360 delux with 5 installs on it after 2 installs i went to my 3rd pc and tried to install again to be given a message that install has been used 5 times which it has not anyway went into my account and freed up 3 installs so i can send it to another pc which i have done but now when i enter that product code i get a message that the account for this product is wrong but i am the only holder on this account and if not how comes i have had 2 installs that worked
Hi @panasonic,
Greetings!
Thanks for reporting this issue. I have messaged you in the inbox for some details to further troubleshoot the reported issue. Your help in this regard is highly appreciated.
Thanks,
Christy.
You can contact Live chat, explain the situation to them and they should be able to assist you getting this straightened out..
Live chat- www.norton.com/chat
You can manage your machine in your norton account.