Acessar o suporte do Norton está Insuportável!

[wander_sena]

Quero falar com uma Pessoa do Suporte, colocam “N” Barreiras

[bjm]

@wander_sena

I want to speak with a Support Person, but they put up numerous barriers.

Hello @wander_sena
Welcome to the Norton Community!

Norton Support Help Center → Contact us (bottom of page)
Contact Norton Support → Let’s get started | Welcome (sign’d in)

How to Bypass Norton Chat Bot
When launching the online chat, the automated assistant will try to diagnose your issue. To break through the menu:

• Type the word “agent” three times and press send (“agent” send | “agent” send | “agent” send)
• Alternatively, typing “live agent” or “human” will also trigger the system to transfer you to a real support representative.

How to Bypass Norton Phone Bot
When calling Norton support, the voice recognition system will ask you to describe your problem. To skip the prompts:

• Clearly speak the word “agent” three times into your phone when the automated voice finishes speaking.
• If the system asks you to clarify your issue, ignore the options and continue repeating “representative” or “operator.”

By repeatedly signaling that you want human assistance, the system’s algorithm will automatically route your session or call to the next available live agent.

Note: type/speak “agent” three times works for me

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