Activity not posting for 4 days now

I know my son has been using the internet on his laptop, but haven’t seen any activity posted for 4 days. Is this a Norton problem?

Hi ijc316,

 

Please make sure Web supervision is On under Settings -> Web

 

Also, please check to see if the Norton Safety Minder icon, a dog paw is still active in the system tray (not dimmed or with a red X)?

 

We would suggest you only give your son non-administrative rights on the PC with NSM installed.  Otherwise, he is able to uninstall the program.

 

Thanks,

Katie

I know my son has been using the internet on his laptop, but haven’t seen any activity posted for 4 days. Is this a Norton problem?