I know my son has been using the internet on his laptop, but haven’t seen any activity posted for 4 days. Is this a Norton problem?
Hi ijc316,
Please make sure Web supervision is On under Settings -> Web
Also, please check to see if the Norton Safety Minder icon, a dog paw is still active in the system tray (not dimmed or with a red X)?
We would suggest you only give your son non-administrative rights on the PC with NSM installed. Otherwise, he is able to uninstall the program.
Thanks,
Katie
I know my son has been using the internet on his laptop, but haven’t seen any activity posted for 4 days. Is this a Norton problem?