Hi! I need some help. I have radio ads and some music playing in the background on my computer with no programs running. I did a Norton Full Scan, and it found: trojan.malscript. It quarantined, and removed it. However, the next time I started my pc, the audio was still there. It only happens when I'm connected to the internet. I ran a full-scan in Safe Mode, and it did not find anything. I restarted my pc again, with the internet in normal mode, and the audio played.
I did notice that after 5 minutes or so, the audio would stop, and a window would pop up stating: the plug and play service is unavailable. Your computer needs to restart.
Then my pc would shut down.
Can anyone help me?