Add a link up in The 2013 programs that way if you have a issue help with. You can click on support and under that they will have get support as The way that stands right now get support is a autofix.
The new get support will have
autofix
Norton Support number
an icon that you click on to have them link to your computer
issue with computer cut out the fallowing steps
1 go to internet
2 go to a website
3 download the Pease that links them to you