I had a subscription to 360 on my laptop which expired a few days ago. I received a subscription to 360 Multi Device when I bought a new tablet, so I waited until my previous subscription expired before downloading the new one. I've managed to download it onto my new tablet, but I've been unable to download it onto my laptop. I have tried deleting my laptop from my account and then downloading again. I've also tried using Firefox and Chrome, in case it's the browser. Each time I get as far as seeing the .exe file, then I click that, and get the box asking me to "run" or "cancel". I click "run", and see the Norton initializing message for about 2 seconds, and then it just disappears. In Chrome I see the blue download arrow at the bottom left of the screen, which flashes for about 10 minutes. Then I just see the screen which asks me if I want to download 360 Multi Device to this device or another device. I've tried clicking on "done" but it just takes me back to my home screen, which only shows my tablet under My Devices. Help! I've tried this about 5 times now and it's driving me nuts!! Thanks all..