Adding an android device

Trying to add Norton 360 to my new Teclast P80_EEA  but in Google Play is warns me that the device is not compatible and there is no download link. Error message is "Your device isn't compatible with this version" Using add device from PC.

Running Android version 10 on device

I have successfully added my android phone (Huawei P20) previously without any problem.

Looking at system requirements, it appears that devices with ARM processors are not supported.   https://support.norton.com/sp/en/ca/home/current/solutions/v133891548  When you expand the Norton Device Security section and then the Windows section, it says...

Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.

I realise this is in the Windows section, but it also appears to apply to the Android products.

Your device uses an Allwinner processor that is based on the ARM architecture. As such, it will have a proprietary version of the Android OS which Norton is not compatible with.