Issue abstract: Norton claims to hace found non-essential files and application, but just wants you subsribe to an additiponal feature
Detailed description:
on my Norton home screen, the bottom part says a “performance scan” has found over 100k unnecessary files and apps that are “slowing down the computer”. When I click this, I am taken to a screen where I can subsribe to Norton Utilities ultimate. So, this is nothing more than an ad, diguising itself as an issue. This is not how any company should go about advertising their services
Mine is showing 57,260 performance issues found, 880 broken registry keys, 4.8GB of clutter !!!
Microsoft Disk Cleanup shows 590MB, including system files, so I’d like to know where they found 4,8GB.
This is like scare tactics to sell additional features.
you can disable it if you dont whant to see it in norton 360 dont now where if you got the 24.xx version norton utilities is a good tool to stop program to start when windows start remove all thing when you remove somthing in windows if you do it in windows standard it always dont do it perfeckt clean somthing in onedrive and google drev clean browser data and clean up on the pc from old windows files and regfiles and much more and data shredder and recovery i use it becurse the many thing in one program somthing is nice other not and you can set it to do it all auto so you dont has to do one thing it is just so easy to use and you dont has to look all over windows to do it now you has it all in one program and if norton do ass i say in the next 2 patch patch 24.4 and 25.1 it is going to be ass good ass the old norton utilities plus all the bugs is fix in next patch
hvilken version har du den nye eller den gamle 24 eller 22 jeg har en guide til den gamle det hedder special offer disable det i den gamle og du for det væk ca 80-90% men ikke alt og det samme med den nye jeg hved bare ikke hvor det er her er siden du finder bare special offer også disable det det står here på side View or change Norton device security Administrative Settings
The only scope indication in the page is “Applicable for: Windows”, and also that problem (" Ads disguised as issues]") has started with latest version.
More, the string “22” doesn’t even appears in the page text.
How can you be so sure ?
Another user has replied in this thread few weeks ago “you can disable it if you dont want to see it in Norton 360” but didn’t explained how, And, assuming you’re better informed, what is the procedure in the current version ?
There are no “Administrative” settings in versions 24.xx or 25.xx . As Guru bjm stated, we all hope that is reintroduced and soon in the current releases. Indeed, issues where scans are recommended for issues are are falsely created are not going to disappear anytime soon, if ever. That is the #1 deal breaker for current Norton customers. Driver Updater and Software Updater are the most common sell-ups and will absolutely destroy your computers if used. Reverting to version 22 is the best solution while Norton decides on whether marketing or customers matter. They are going to have to choose one or the other. The latter will more likely than not prevail.
Maybe this setting will help. From the main 360 screen in versions 24.x.x or 25.x.x., click on Settings then the Notifications tab and scroll down to Mute special offers. Be sure that is turned on and test.
