Advanced protection Norton 2009 won't fix

I had technicans try unsuccessfully last night to fix Advanced protection. Its ok just after boot up but within about 5 to 10 minutes after boot up warns At risk protect now.

I am running version 16.1.0.33.

Turning off all the services didn't work nor did rebooting after liveupdate.

The only thing that works at the moment is to turn off SONAR.