Advice for Windows 8.1 Hacked Laptop

I wanted to ask a general question of the techies in this community. If you possessed a laptop that had been targeted by cybercriminals would you turn it over to law enforcement specialists or install one of your Norton subscriptions on it and let it do it's thing.

Thanks in advance for opinions

Hello Greepro,

Thank you for the additional links. I purchased my Toshiba while residing in one of the large cities where Cyber-Criminals thrived. They actually installed ransomware on one of the law enforcement agencies county systems who in turn, paid them to get access back.

My computer has been attacked by hackers. Generally speaking, they will crack the computer’s password and then steal the data in the computer. After my computer was attacked, the password was changed by the hacker, and finally I cracked the password and set it up a new password.

I followed this tutorial.

https://www.passgeeker.com/reset-windows-8-password-without-disk.html

And about Windows password cracking,Kon-Boot is also very good.

https://www.piotrbania.com/all/kon-boot/

Thank you SOJ,

I will add those suggestions to my "to do" list.

Use Windows Task Manager to find which programs are taking up the most system resources.  Norton has a feature under the Performance tab that lets you stop certain programs from starting automatically.  It is somewhat normal that, over time, as more programs are installed and existing programs get updated with new, more resource-intensive, features, that a PC's memory and CPU will begin to get taxed more than they did when the computer was new and young.  Also, updates to older Intel processors to fix vulnerabilities has effectively slowed some of them down slightly.

Hello All,

I'm still attempting to improve the performance of this laptop. When I purchased it, it had a memory leak problem right out of the box that I was unaware of prior to purchase. I was running Webroot Everywhere Security Software who's biggest flaw was high CPU usage.

Any additional advice to salvage and secure this laptop is greatly appreciated.

SendOfJive
I agree it's not the sort of thing professional cybercriminals do. It was just the latest twist of events moving into an area of wannabes. I had gotten around to installing Norton on this laptop to regain use for my programs that will not operate on Windows 10.

Seeker_Of_Knowledge:  As of this morning, the OneDrive for Business does not belong on my laptop. I intend to download a Norton Subscription on it today. I haven't had it plugged in for use in a few months.

Finding a new Microsoft app on your system is generally something that Microsoft would have done, usually by the user agreeing to something.  This isn't the sort of thing that cybercriminals do.

Screenshot 10-5-2020.jpgAs of this morning, the OneDrive for Business does not belong on my laptop. I intend to download a Norton Subscription on it today. I haven't had it plugged in for use in a few months.

Targeted?  Can you be more specific about what is happening on the laptop?