Adware program called pricegong

Hello I am new so I may not be in the right place.

 

This Adware "pricegong" program made it through the Noton firewall and I can't remove it via install/remove and the program removal does not complete and fails everytime. Can Norton remove it. How can I initiate that. Any other help is appreciated.

 

Is there any other way to talk to Norton other  than the $99 option. That seems a little much.

 

Ron B

Hello I am new so I may not be in the right place.

 

This Adware "pricegong" program made it through the Noton firewall and I can't remove it via install/remove and the program removal does not complete and fails everytime. Can Norton remove it. How can I initiate that. Any other help is appreciated.

 

Is there any other way to talk to Norton other  than the $99 option. That seems a little much.

 

Ron B

Did you run a scan with Norton?

Is this what you have installed? http://www.youtube.com/watch?v=67r9-53WLm0

 

I found this removal instruction from the site: http://www.pricegong.com/Removing_PriceGong.aspx

 

Additional websites:

 

 

 

I don't think it is officially adware though many probably think so thus why Norton and others probably don't detect it as such.

 

At the bottom of the post that ThuWin posted they do have a tool to manually remove the product that should do it for you.

 

http:// www. pricegong.com/inst/uninstaller .exe

 

 

[Edit: Removed the hyperlink to an exe to conform with the Participation Guidelines and Terms of Service]