Today I manually activated Live Update. After the update I was asked to restart the PC.
Then, every time I try to open NS, I get the following error msg:
Norton Security has stopped working
Problem signature:
Problem Event Name: BEX
Application Name: NS.exe
Application Version: 13.0.2.6
Application Timestamp: 55772924
Fault Module Name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Fault Module Timestamp: 5098858e
Exception Offset: 0009f979
Exception Code: c0000417
Exception Data: 00000000
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1037
Additional Information 1: 5a0b
Additional Information 2: 5a0b43e2a3773a4304af69049c287c53
Additional Information 3: 93fa
Additional Information 4: 93fa589b722a058c4bc7907d3060b4bb
So I must close NS. The NS icon disappears, and then reappears again on the tray – i.e. NS was activated again. (btw, if the PC is not connected to the internet NS is not being activated again).
So NS can't be opened to activate designated scans etc., but it's possible to right click the NS icon in the tray and activate some options like short scans and Live Update.
I have Windows 7 Home Premium