Dear Norton,
I have uninstalled NIS 2012 with patch 19.5.0145, and reinstall again with run liveupdate to assume I can get patch 19.2.0.10, unfortunately my NIS downgrade to 19.1.0.28, untill now I cannot get 19.2.0.10. Then in I did the next step with unsistall again my NIS the follow ran Norton Removal Tool, then I got a massage from Norton Removal Tool that I must uninstall "Symantec WinFax Pro" from Add/Remove Program, but I cannot find this program even I boot using Normal Mode.
Please advice me how I should do with this case.