please instruct me how i can recover my phone without factory reset
i have important work on it
cannot access it at all
phone starts i can unlock it then after 5 seconds it freezes and after 3 minutes it reboots
it happened right after installed norton anti virus
i can absolutly not access any program or delete anything with usb cable
the phone has only internal storage
instruct me how i can recover or delete the norton product
thank you very much