Aldığım ürünün iptal talebi

Archive
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Mevcut aboneliğim için norton dan 12 günlük süreniz kaldı mesajı geldiği için yeni bir ürün satın aldım ancak daha sonra baktığımda mevcut aboneliğimin 22.04.2022 de sona edeceğini gördüm ayrıca yeni ürünü yüklemek istediğimde mevcut yüklü norton üyeliğimden virüs alarmı aldım ve yüklemeyi durdurdum. Bu nedenle yeni aldığım ürünün iptalini istedim. Canlı destek ile yaptığım görüşmede teklif edilen 90 günlük süre uzatma teklifini kabul ettim ama o da gerçekleşmedi. Bu durumda ürün iptali ve ücretinin tarafıma iadesini talep ediyorum.

2

Cancellation request of the product I bought
Posted: 18-Feb-2022 | 3:28AM · 0 Replies · Permalink
I bought a new product because I received a message from norton for 12 days left for my current subscription, but when I looked later, I saw that my current subscription would expire on 22.04.2022. Also, when I wanted to install the new product, I received a virus alarm from my existing norton subscription and stopped the installation. That's why I asked to cancel the product I just bought. I accepted the 90-day extension offer, which was offered in my conversation with live support, but it did not materialize either. In this case, I request the cancellation of the product and the refund of the fee.

 

Please contact Norton Support regarding refund.
Please contact Member Services and Support.  

 

Online Refund Request
https://support.norton.com/sp/en/us/home/current/autorenew

Refunds for Norton annual subscriptions
https://support.norton.com/sp/en/us/home/current/solutions/kb20100512172507EN - 11/02/2021

Stop your Norton subscription from automatically renewing
https://support.norton.com/sp/en/us/home/current/solutions/kb20090818144126EN

Please see your Norton account to manage licenses / subscriptions.
https://my.norton.com/extspa/account/subscriptions

Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information. 
MY SUBSCRIPTIONS reports:  Activate Subscription Renewal ... with Automatic Renewal Off.  

BILLING INFORMATION reports:  There is no billing profile saved in your account ... with no billing information.