Alert - Protection Score alert sticks around after checking it

This “Check Protection Score alert is annoying. We do not need it. To get rid of it , i try clicking it and then i see the same stuff i see when i click the number there to the bottom left. this alert is not needed and after i check it , it sticks around.

There seems to be delays with this app. It was saying i had 2 of 3 protections but when i checked SMS it said it was on and it was on on my phone app too. So , then it eventually changed to a green dot and all protected. Just long delays. This happens over and over. App for PC needs to update faster and ditch that Protection score alert..useless and wastes my time trying to get rid of it. Dont send that anymore, norton. kill that. i have told them about this several times and many many months ago. The rep says …rest assured we will fix this, but it has been like a year and it didnt get fixed. It was just talk. they dont actually resolve much.

also, again, i got an email saying Norton tried to contact me by phone but couldnt. That is a lie. My cell phone keeps that record. no one called it yesterday. They lied about that in the past too. I dont like that. Stop making things up, Norton. THey say they will contact me and then they dont. It is silly. i solve most things anyway. Even when i solve them and explain to some front line rep..it is kind of difficult to get it through to them. Not worth it.

It is probably another Norton marketing tool disguised as a real feature.

It is as useless as the Protection Report in my opinion but maybe if it worked properly some might get something out of it.

well, at least they did call me tonight so i will give them props for that. He said that the Protection alert just stays up for a while. All i know is that the key with this product is lots of restarts and keep your mobile app and pc app up to date. do security updates and also run scans. Sometimes that basic marketing scan helps with updates somehow.
And expect some delays with things updating. Enjoy.

Following up on this one… So the rep said that the Protection Report stays up..but I get this “Meet your protection score” alert that stays there even after i check. And it is useless. i can just click my protection score. He was talking about something else…the report. My issue was with this “Meet your protection score” alert. It is useless and doesnt go away after checking. Not sure why the support guy treated it like it was a Protection Report alert. it isnt. It is always there. I dont need this. i can just click on the number.