Alienware Control Center (AWCC) was updated automatically. I did not initiate the update, I only confirmed I wanted the app to make changes. After my system rebooted, Norton 360 for Windows informed me that "Display001VcpSrv.exe" had been removed.
Norton's Security History shows the following screens:
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I am not sure if I should let Norton remove it or try to reinstall it and stop Norton from removing it. As of right now, I do not know what the consequences will be using AWCC without the "Display001VcpSrv.exe" file.
Dell is aware of their control center issue as discussed here. It appears there may have been a conflict with Dell GameEye that was causing issues, maybe a false flag in A/V detection based on those reasons.
Alienware Command Center. Some function don't work
https://www.dell.com/community/Inspiron/Alienware-Command-Center-Some-function-don-t-work/m-p/8254568#M149617
Alienware Command Center Package Manager Wizard Problem
https://www.dell.com/community/Inspiron/Alienware-Command-Center-Package-Manager-Wizard-Problem/td-p/8238853
To anyone who was affected the new version of Alienware Command Center-can you please message me? I just got home from vacation and I am trying to re-install the new version with no luck. Message me-thanks!
FWIW ~ I don't know if I pulled alpha/numeric from @Vexedsnip correctly.
Thank you!
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Please share what Norton is telling you regarding this event.
For information regarding this event > from Norton pop-up > View Details > Copy to Clipboard &or from Norton history > More Options > Copy to Clipboard > paste here.
For second opinion choose File &/or Search hash at VirusTotal
Yes same happened to me. Looks like another scenario where Norton insight is removing a file because it’s too new. Still waiting for a response from Norton. I can also confirm the new Alienware command center is not working properly.
Please tell us what Norton is telling you regarding this event.
For information regarding this event > from Norton pop-up > View Details > Copy to Clipboard &or from Norton history > More Options > Copy to Clipboard > paste here.
For second opinion choose File &/or Search hash at VirusTotal
Has anyone figured this out yet? The same thing happened to me. Same file name. Alienware Command Center attempted to install an update yesterday, and Norton blocked the "Display001VcpSrv.exe" executable that AWCC.exe (the main process) was trying to install. I downloaded the update from Dell directly after that, and the installation package from Dell's website has the right file hash. Was this a false positive, or was Dell hacked, or was it something else? Does anyone know?
