Allison Palagalas and Angelica

I want to give the highest praise to Angelica and to Allison Palagalas for working 4 hours to solve my problem,  It was difficult but they never gave up.  I am very happy with the result, and I am very happy with Norton customer support.  I have had the problem for quite a while and now it is solved.  I am very relieved.  They should both be given a big raise.  They are the best!