An asterisk

[Kenlyndon]

Good evening everybody,
Simple question here, does anyone know why I’m getting an orange asterisk in password manager?

Many thanks

[bjm]

@Kenlyndon

[..] does anyone know why I’m getting an orange asterisk in password manager?

Hello @Kenlyndon

Norton Password Manager:

• Orange triangle (Chromium browsers like Google Chrome / Microsoft Edge)
  → “Attention / not ready state”
• Red dot (on Mozilla Firefox)
  → “Inactive / not signed in / vault locked”

“The extension is present, but your vault isn’t active.”

Why it feels different between browsers

• Firefox uses a binary indicator (dot = inactive, no dot = active)
• Chromium uses a warning-style badge (triangle = something needs attention)

Functionally, they’re doing the same job—just different UI language.

The triangle does not necessarily mean something is wrong.
It can simply mean:

• You’re signed out
• Vault is locked
• Autofill is unavailable until you interact

On Chrome/Edge, Norton uses an orange triangle instead of Firefox’s red dot. It just means you’re signed out or the vault is locked—not a problem.

related:
https://community.norton.com/t/password-manager-icon-has-changed/523466

[Kenlyndon]

Hi bjm,
Thanks for this, now it all makes sense.
Cheers