Same issue for me [like here, added by moderator] I receive the following error in Chrome:
Your request was stopped for your protection. Your data is safe, and the error has been reported and will be investigated
Return to the Norton Family homepage and sign in again. If the problem persists, contact Support.
And in internet explorer:
An Unexpected Error Occurred
Try refreshing the page. If that doesn't work, please try again later.
Try refreshing your page or try again later.
Error ID: 35f1c8a5-835f-45d4-9567-88dd28d41492
I see that there was some issue with logins that was supposedly fixed on Aug 31, but that would seem to indicate that this was fixed.
I would really like to get this resolved as school is starting up and I need to modify setting for the kids now that they need the computers for school.
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[Edit: Post promoted to be an individual thread in the correct board Norton Family] 2026-09-05BS