Hi,
I just bought a 1-year Norton license. I did not have any problems installing it on a Windows Desktop, but installing Norton on my Android Smartphone (Samsung) is impossible. After downloading the app and trying to log in, I always receive the error code 2061 and the installation aborts.
I deleted, re-installed the app multiple times, restarted my smartphone etc…but nothing is happening.
Does anyone have any idea how to fix this or how to contact the support? I bought the license in order to install it on 3 phones and 1 desktop, would be wasted money if I cannot install it on phones.
Kind regards
OS details: Android 13
What is the error message you are seeing?
2061