[Android] Norton overlay banner blocking Google Play Store navigation menu

Hello,

​I am a Norton 360 subscriber on Android (using a Samsung Galaxy A23). I would like to report a display/UI overlay issue with the Google Play Store.

​Whenever a sponsored ad rotates on the Play Store homepage, Norton triggers a real-time scan. The scan banner (yellow, then green) appears and overlaps directly on top of the bottom navigation bar of the Play Store, completely hiding the menu tabs (“Games”, “Apps”, etc.).

​Since ads rotate continuously, the scan triggers in a loop and the banner keeps popping back up constantly, making navigation very difficult. There is no error message, it is purely a visual/UI overlay problem.

​Please find attached the screenshot showing the issue. Could you please escalate this to the Android development team for a fix?

​Thank

you!

Hello @SBN_15990_fr

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https://community.norton.com/t/android-norton-overlay-banner-blocking-google-play-store-navigation-menu/526796