I've been trying to contact your team for a few days now but there is no-one the chat keeps saying waiting to connect to a human agent but no response. I need a refund for a renewal annual fee I just got charged for as I didn't sign up for a renewal.
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Norton Services Status
All components are Operational
Hello @Muk20018
Welcome to Norton Community
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https://us.norton.com/
https://us.norton.com/terms-of-sale | February 2024__________________________________________________________________
Norton Cancellation and Refund Policy
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023 18-Jan-2024
Do you want to stop/cancel recurring subscription service & delete billing information?
Please review: https://community.norton.com/en/comment/8552190#comment-8552190
Do you want to request a refund? Are you within 60 days of the purchase/renewal date?
Please review: https://community.norton.com/en/comment/8552191#comment-8552191
Please review: How To - Contact Norton Official Support