Another LiveUpdate Proxy Issue

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1

I am using Norton Internet Security 4 for Mac, running a MacBook Pro with Mac OS X 10.5.7 behind a proxy server and have not been able to use LiveUpdate since I purchased it a month ago.  I have reviewed the other postings in this forum regarding LiveUpdate and proxy servers and they have not yet been able to fix my problem.  Could you please help me troubleshoot this?

 

Here is my liveupdate.conf file:

 

############################################################

#                                                          #

# livepdate.conf - Symantec LiveUpdate configuration file  #

#                                                          #

# This file is used to configure the settings used by      #

# LiveUpdate                                               #

#                                                          #

############################################################

 

hosts/0/url=http://liveupdate.symantecliveupdate.com:80

hosts/1/url=http://liveupdate.symantec.com:80

hosts/2/login:ENC=b3effdd10d982d2c7339c9604c67c34c

hosts/2/password:ENC=18d2e2d4c1445548f8a5ef124ed20bfd

hosts/2/url=ftp://update.symantec.com/opt/content/onramp

logfile=/Library/Application Support/Norton Solutions Support/LiveUpdate/liveupdt.log

maxPackageContentSize=734003200

maxPackageSize=734003200

maxTriFileSize=10485760

maxZipFileSize=614400

proxy=172.21.0.15:8080

workdir=/tmp/liveupdate

 

 

Thank you in advance! 

2

Hi chmg,

 

Are you able to connect to the internet without using the proxy?  If so, try adding liveupdate.symantec.com  and liveupdate.symantecliveupdate.com to the bypass list at the bottom of the Proxies tab in your System Preferences Network section.

 

Elliott