I'm hoping someone can help me. I'm using Windows 7 Home Premium (64-bit) and Symantec keeps finding, blocking and quarantining Trojan.gen.2 but it keeps coming back.
Following Symantec's recommendation, I tried the Norton Eraser. It came back and said it cleaned everything (I've forgotten what it said was wrong and can't find a long?), but upon reboot there was the Trojan.gen.2 again.
As an added bonus, the whole process of detecting and stopping this malware seems to bring my whole system to a crawl -- so that it's unusable. For example, hit Cntrl-Alt-Del to bring up the Task Manager (to kill an app or process) and it can take 5-10 minutes for it to recognize those keystrokes. Mostly, I just force a hard power down and reboot.
As you can imagine, this whole thing is pretty frustrating. Any help would be most welcome as I'm about to toss this laptop out the window!