I have noticed on all 4 of my computers that since the latest Version upgrade that in Outlook 2007 the plug in is there. It does catch some junk mail mostly what was already in my block list. I also noticed that it markers some junk mail as (Norton Anti Spam) but does not move it to the Norton Junk Mail folder. I also noticed that Very obvious junk mail is not being detected at all. Also on these junk e-mails the button to identify a junk e-mail is grayed out. The only way I can mark it as junk mail is using MS Outlook right click and block it. I also have just moved click and drag to the MS Outlook junk mail folder then the Norton Anti Spam, Spam button will light up so that I can add it to the Norton Blocked list????? I did not have this problem with 2010 or before the latest version update????
2 workstations running win7 64 bit
1 notebook running Win 7 64 bit
1 notebook running Vista 64 bit.
This bug is exactly the same on all of these computers.
I have had 3 different tech support persons look into this, one of them created a rule to move Mail marked(NortonAntiSpam) to the Norton Junk Mail folder. This was useless as the rule runs as the mail comes in and the Identifying of junk mail by the NIS AntiSpam plug in happens after that regardless for the rule to work I have to manual run the rule after downloading of e-mail is complete.
Again this was not a problem with NIS 2010,or the early version of 2011 I could mark any e-mail as Junk with the plug in button this is spam???
I keep hoping Norton solves this problem with an update but it appears that I will have to find a different Plug in for AntiSpam. It appears to me that Norton took a giant step backwards with this latest version of NIS AntiSpam plug in??????
Another thing I have noticed that wasn't there before, Even after manually adding Junk mail to Norton Blocked list in one e-mal address, I will have to mark this same obvious Spam to the blocked list for each of my e-mail addresses?? All the things that make the NIS Anti Spam Plug in great and convenient are gone